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Transferring Captivate installation to new laptop – is serial number needed?
Hi,
I’ve been trying to find out whether I need my serial # when transferring Captivate 2019 from my current laptop to a new one.
In the emails received from Adobe after my purchase of Captivate 2019 (Annual Plan) there is no mention of a serial #. It isn’t displayed in any of my Adobe account pages either. I’m wondering if I actually need it when installing on a new laptop and I’d really like to find this out before I start the process.
Any information would be much appreciated.
Thanks,
Susan.
Hi,
I’ve been trying to find out whether I need my serial # when transferring Captivate 2019 from my current laptop to a new one.
In the emails received from Adobe after my purchase of Captivate 2019 (Annual Plan) there is no mention of a serial #. It isn’t displayed in any of my Adobe account pages either. I’m wondering if I actually need it when installing on a new laptop and I’d really like to find this out before I start the process.
Any information would be much appreciated.
Thanks,
Susan.
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Serial number is only needed for a perpetual license. From your question I see that you have a subscription license, For such a license only the Adobe ID linked to that license is needed.
