Hi folks,

I am using Adobe Captivate 2017 and a Moodle-Based LMS. My computers are Macs, 2 running High Sierra and 1 running Mojave 10.14.3. When I create a SCORM file on the Mojave machine it will not run on my computer nor in the LMS. The LMS uses Moodle and SCORM 1.2. All I see is the circle whirling forever both on the Mac and in the LMS.

With the other two machines not using Mojave I have no problem whatsoever with the SCORM files. I would greatly appreciate any help at all.

Thanks,

Jim

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2019-04-05 13:53:43

Lieve,

I am running 10.0.0192 on both High Sierra machines. Maybe that is the problem? I have found the download link for the version you mentioned. I’ll download it tonight or in the morning and will post here about the result. I sure hope this fixes it.

thanks,

Jim

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2019-04-05 14:48:35

Indeed, I remember the problems reported by Mac users on the first version. I hope that installing the patch will solve the problems.

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2019-04-05 21:17:15

Hi. I downloaded the latest patch. But when I run it I get an error message that says “Update Failed” and it says “Adobe Application Manager” may be damaged.” and I get told download and install it again. But that program is running just fine – I have Creative Cloud on my machines and it is up and running right now with no problems.

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2019-04-06 13:38:00

Problem is that in this forum Mac users of Captivate are very rare to help other Mac users. The CC app manager is only needed for the Typekit feature.  It has been updated multiple times since CP2017 appeared, maybe that is the cause? Is it possible to contact Adobe support?

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2019-04-05 06:58:55

Check the exact version number under Help, About Captivate. First release of CP2017 had issues for Mac, most recent release is 10.0.1.285.

 

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