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Captivate crashing upon launch.
When I launch Captivate I get the error “An error has occurred during activation.” I’m on a Mac OS 10.14.6, have been using Captivate 2019 since it came out. Just started having this problem. I have uninstalled and reinstalled Captivate. Still having this problem.
When I launch Captivate I get the error “An error has occurred during activation.” I’m on a Mac OS 10.14.6, have been using Captivate 2019 since it came out. Just started having this problem. I have uninstalled and reinstalled Captivate. Still having this problem.
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Hello, I am having the same problem but not on a Mac – I am using Windows 10. Software was ok one day and then the next day it launches but when I try to open a project or even a new project it carshes.
Anyone else had this problem?
thanks
Try Cleaning the Preferences: find the subfolder ‘utils’ under the installation folder. Close Captivate, then run CleanPreferencesWin. When restarting CP a fresh copy of the default Preferences will be installed.
Which exact version number do you use? There was patch only for Mac.
