Notification
Newbie
1 posts
I created a VR project in Captivate 2019, and it works well on PC by clicking and dragging to view a 360 image. However, if you try to view in any iPhone browser I’ve tried, you just get a static image. Nothing changes if you try and rotate the phone. Tried on latest iOS13 and even iOS14 beta. Any thoughts?
Project 
I created a VR project in Captivate 2019, and it works well on PC by clicking and dragging to view a 360 image. However, if you try to view in any iPhone browser I’ve tried, you just get a static image. Nothing changes if you try and rotate the phone. Tried on latest iOS13 and even iOS14 beta. Any thoughts?
Project
You must be logged in to post a comment.
- Most Recent
- Most Relevant
Did anyone figure out a solution to this? VR through Captivate sounds cool!
same problem but was unable to pinpoint the issue
I have the same problem. Can anyone please help?
Did you see the link to the help document about the hotfix? Are you sure the mobile device is able to sho VR content? Did you try another VR site (New York Times has one)?
I did see the document and applied the hotfix. It did not work—the project I posted had the hotfix applied.
Sorry… and cannot test since I have an Android phone.
Did you see this document:
https://helpx.adobe.com/captivate/kb/hotfix-vr-content-not-playing-devices.html
