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  • Adobe Learning Manager – Time zone difference in Learner Transcript Report
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  • Adobe Learning Manager – Time zone difference in Learner Transcript Report
    April 25, 2023
    Rajeswari P Follow
    Adobe Learning Manager – Time zone difference in Learner Transcript Report
    April 25, 2023
    Rajeswari P
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    Rajeswari P Follow
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  • Problem Statement:

    While creating Course instances, the time zone Selected is IST. However, in the learner transcripts, the time zone reflects as UTC. Is there a way we can set the time zone in the reports?

    Role: Administrator

    Brief Description:

    Generally, in ALM, the default timezone is UTC (Default). The account administrator can configure the timezone in which the Learner Transcript and Session Summary Report should be exported. This means the date and time information in the report appears in the selected timezone.
    Note: Job API used to export reports also honors this configuration.

    Steps to be taken: 

    Log in to Adobe Learning Manager as Administrator > Settings > General > Report Timezone > Edit > Select Account preference > Save

    Changes above will configure the report timezone based on the account timezone settings.

    Problem Statement:

    While creating Course instances, the time zone Selected is IST. However, in the learner transcripts, the time zone reflects as UTC. Is there a way we can set the time zone in the reports?

    Role: Administrator

    Brief Description:

    Generally, in ALM, the default timezone is UTC (Default). The account administrator can configure the timezone in which the Learner Transcript and Session Summary Report should be exported. This means the date and time information in the report appears in the selected timezone.
    Note: Job API used to export reports also honors this configuration.

    Steps to be taken: 

    Log in to Adobe Learning Manager as Administrator > Settings > General > Report Timezone > Edit > Select Account preference > Save

    Changes above will configure the report timezone based on the account timezone settings.

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    Rajeswari P
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