I am trying to share a Captivate 2024 file for review by my co-workers. When I try this I receive the following error message, “An error has occurred, please try again”.

Also if there is another way to share a file please share.

Thank You

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2025-04-07 21:39:31

I am running version 12.5 and still am having the same issue

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2025-01-10 14:16:01

Hi,

Thank you for your query.

Please install the latest version of Adobe Captivate (v12.4) by checking for any pending updates from Help->Check for Updates, and see if it resolves the issue. We hope this information addresses your query. You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.

Here to help,

Adobe Captivate Support

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2025-01-09 21:52:08

I got the same error for captivate, so far can’t find an answer.

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