We use Captivate Classic and have the same grey button. I found a post (do not recall where) that talked about editing the index_scorm file. In this file there are three instances of cpInit. The post had you at the third intance of CPInit, open and new line and enter cp.movie.play();

Looks like this:

        cpInit();
        cp.movie.play();

All of our scorm projects open to the first slide not the grey button.

Hi Kelly,

Thank you for your question!

We appreciate Paul’s helpful response. Feel free to reach out directly to tcssup@adobe.com if you have any further questions.

Thanks,

Captivate Support

Browsers will prevent audio or video from automatically playing, so clicking the start button is a requirement to get your eLearning course to run. There are a few solutions for replacing the boring grey slide with a play button, but I like to design my own custom slide to serve this purpose. As long as there is no audio or multimedia on the first slide and you select Autoplay in the Preferences / Project / Publish to Computer section, you won’t see the grey screen but instead your own design.