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I’m curious how others are approaching turning off background audio for specific slides of a project.
Hello,
I’m working on a responsive project in Captivate that has built in videos for 2 of the slides. These videos have their own audio tracks, including background music.
The project has background music as well. So, when the video slides play, there is two audio tracks playing on top of each other.
In “classic” you could use the built-in tools or JavaScript to stop background audio and then resume on any interaction.
When trying the JavaScript used before (see below) it has no impact. Tried as a button and as slide enter trigger.
cpAPIInterface.pauseBackgroundAudio();
Any ideas or creative solutions would be appreciated.
Thanks!
Hello,
I’m working on a responsive project in Captivate that has built in videos for 2 of the slides. These videos have their own audio tracks, including background music.
The project has background music as well. So, when the video slides play, there is two audio tracks playing on top of each other.
In “classic” you could use the built-in tools or JavaScript to stop background audio and then resume on any interaction.
When trying the JavaScript used before (see below) it has no impact. Tried as a button and as slide enter trigger.
cpAPIInterface.pauseBackgroundAudio();
Any ideas or creative solutions would be appreciated.
Thanks!
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Hi logan_7433 ,
Thank you for your query. We also appreciate Paul Wilson for their inputs.
We hope this information addresses your query. We also encourage you to submit your valuable feedback and suggestions directly in Captivate via Help->Provide Feedback. You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.
Here to help,
Adobe Captivate Support
Hi logan_7433,
Thank you for your query. We also appreciate Paul Wilson for their inputs.
We hope this information addresses your query. We also encourage you to submit your valuable feedback and suggestions directly in Captivate via Help->Provide Feedback. You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.
Here to help,
Adobe Captivate Support
Check out this video for help with this: https://youtu.be/Cxo1g8mNWkg
Thanks Paul. I was thinking of this exact solution on my end as a workaround, glad to see that I was not alone!
For anyone else that comes across this post, the workaround in Paul’s video is to basically import in a “dummy” audio file to the slide audio for a slide that contains the video. Reduce that audio track to where it only plays silence and then select the “stop background audio” option in the slide audio settings.
Basically, it’s tricking Captivate into thinking there is slide audio on the slide with the video and thus gives the option to “stop” the background music.
Thanks again Paul for the video.
